Privacy Policy

WEBSITE

You are currently consulting our Privacy Policy.

Therefore, we remind you to take into consideration all the information mentioned below regarding on your personal data treatment.

Our website address is : https://duckyducky.net.

Website Hosting
This website is self hosted in France by DuckyDucky.
Webmaster : [email protected]

Brand :
We provide and sell products online. They all are from the DuckyDucky brand except latex care and accessories.
Registrated in France – INPI 22/01/2021 (BOPI 2021-03)
European registration n°018543906 15-12-21

Company :
Company Registration n° 798009338 RCS Beauvais FRANCE
VAT n° FR 29798009338
NAF 1419Z

DuckyDucky
EI Frebourg luc sylvain martial
61 rue de Lyon 75012 Paris
FRANCE

Comments

We collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. We indeed allow visitors to the website to download and extract any location data from images.

Cookies

If you leave a comment on our site you may for example opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will hence last for one year.

We will set a temporary cookie to determine if your browser accepts cookies when login in your account. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. When you select “Remember Me”, your login will consequently persist for two weeks.

If you log out of your account, the login cookies will then be removed.

In the situation you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

“Find out more about cookies”:

Accept or refuse cookies
You have different ways to manage cookies.
Your internet browser settings
You can choose to deactivate these cookies at any time. Your browser can also be configured to notify you of the cookies that are stored on your computer and ask you to accept them or not. You can accept or refuse cookies on a case-by-case basis or refuse them systematically once and for all.

We remind you that the settings are likely to modify your conditions of access to our services requiring the use of cookies.

If your browser is for example configured to refuse all cookies, you will not be able to take advantage of essential functions of our site. In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies as mentioned above.

Control Cookies Storage

The configuration of each browser is different. It is thus described in the help menu of your browser, which will allow you to know how to modify your preferences in terms of cookies.
You can disable cookies by following the instructions as follows :

a / if you use Internet Explorer browser
Click on the gear icon at the top right of the screen
Internet options
Privacy tab> Sites
Click on Remove all (or select the desired cookie and click on Remove)

b / You use the Firefox browser
Go to the hamburger menu> Options
In the window that appears, choose “Privacy and security” and click on “Cookies and site data”> Manage data …
Locate the files that contain the name »the name of your site» select and delete them.

c / if you use the Safari browser
Open Safari.
Click Safari in the menu bar.
Go for Preferences…
Choose the Privacy tab.
See on more details and Delete in the Cookies and other website data field and delete

d / if you use the Google Chrome browser
1. On your computer, open Chrome.
2. In the upper right corner, click More Settings.
3. At the bottom, click Advanced Settings.
4. In the “Privacy and security” section, click Content settings.
5. Click on Cookies.
6. In the “All Cookies and Site Data” section, find the name of the website.
7. To the right of the site, click Remove.

Embedded content from other websites

Articles on this site may include embedded content (for example videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We keep all your personal datas confidential. If you request a password reset, only your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. We are however obliged to keep for administrative, legal, or security purposes.

Where we send your data

Our visitor’s comments may be checked through an automated spam detection service.

We collect information about you during the checkout process on our store.

Automated marketing and/or profiling operations using personal data

We may use your emails to contact you for promotional offers and to promote our products.

What we collect and store

WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.

While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

Cart Content Tracking

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll therefore use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

We have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for instance IP adress, user agent. We use Google Analytics.

Please see the Google privacy for more details. We use CloudFlare, please see the Cloudflare GDPR for more details.

Contact

You can contact us by email at [email protected] or by chat on product page and contact page.

Duckyducky provides information about our retraction, orders and refund conditions that are regularly adapted to the current international laws. This is the latest version of our Terms of Sales.

You can contact our customer service for any information.

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